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FLIR Cloud™ is an iPhone app that allows you to remotely view select Lorex systems. See this chart to determine the apps that are compatible with your system.

Table of Contents

Getting Started

Connecting to Your System on iPhone

Flir Cloud Support

The FLIR Support Center provides access to user manuals, software, firmware, and other product resources. Search for your product or model # to find support resources and contact information for our service and support teams.
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Our Lorex Cloud™ security camera app makes monitoring your Lorex security system easy. Available for iOS® and Android™, Lorex Cloud lets you view your entire security system from anywhere in the world. Live View & Playback Monitor your property in real time and watch recorded footage from wherever you are.

Prerequisites

Connect your system to your router using an Ethernet cable (included).
Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE: The app will ask for permission to send push notifications and to access Photos. It will only send notifications if you enable motion-activated push notifications in the Push Config menu. It needs access to Photos to save snapshots and video clips to the local storage on your mobile device.

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Download FLIR Cloud™ for free from the App Store .
Tap on the FLIR Cloud™ icon () to start the app.
Tap Sign up and enter your email address and password to create a new account.
From live view, tap then .
Configure the following:
1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device.
  OR Under Device ID, manually enter the Device ID printed on the label.
2. Name: Choose a name for your system of your choice.
3. Client Port: Enter the system's Client Port.
4. User Name: Enter the system's User Name.
5. Password: Enter the system's Password.
Tap Connect. You will be prompted to change the system password.
Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.
The app opens in Live View and streams video from your cameras.

Live View

You can use FLIR Cloud™ in portrait and landscape mode.

Menu: Tap to bring up the Menu.
Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels.
Pages: Shows the number of pages available and highlights the currently selected page.
Split: Select the split-screen layout.
Snapshot: Tap to take a snapshot from the currently selected channel.
Control Bar: Contains the following options. Swipe left or right to access more options.
1. Quick Playback: Tap to start/stop quick playback.
2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included).
3. Streaming Quality: Open/close streaming quality panel.
4. Not supported.
5. Not supported.
6. Not supported.
7. Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out.
8. Color Settings: Tap to access color controls for the currently selected camera.
Manual record: Tap to start/stop manual recording.
Access Favorites.
Connect/disconnect all: Connect to/disconnect from all previously added cameras.
Device List: Tap to open a list of devices. You can use the Device List to open multiple systems or cameras at once.

Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them from the app.

To control PTZ cameras:

Tap the display area the PTZ camera is connected to.
Tap to open PTZ controls.

PTZ Controls

Live Display: Swipe to move the camera. Pinch to zoom in/out.
Focus: Tap to show focus controls.
Zoom: Tap to show zoom controls.
Iris: Tap to show iris controls.
Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the check mark to goto the preset.

NOTE: You must set presets for the camera using the system’s local menus before you can use this feature.

Playback

You can access recorded video on your system using your iPhone.

NOTE: You must enable Sub Stream Recording to use playback mode on mobile devices.

To use Playback Mode:

Tap to access the Menu, and then tap Playback.
Tap + and select a channel to playback.
Select the date then the start and end times to playback.
Use the on-screen controls to control playback.

Playback Controls

Display Area: Double-tap to open in full-screen.
Play/pause.
Time Bar: Tap inside the bar to fast forward or rewind.
Previous: Select previous video file.
Next: Select next video file.
Snapshot: Tap to take a snapshot from the selected camera.
Stop All: Stop playback on all channels.
Not supported.
Manual Record: Tap to start/stop recording to your mobile device’s local storage.
Fast.
Slow.
Time Range: Tap to change the range of time shown in the time bar.
Next frame.

Local Files

If you have saved snapshots or videos using the app, you may open them with Local Files.

To access Local Files:

Tap to access the Menu, and then tap Local Files.

Menu: Return to Menu.
Files: Tap to open files.
File Type: Tap the options to select video files or snapshots.</

2021.08